Products and Services

We offer a full range of services including:

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Contact us at sales@hatvany.com

Charles Hatvany and Associates, Inc. Voice: 781-648-4100 Fax: 781-643-1210


Network Services

Network Integration

As a Network Integrator, we are able to design, implement and support diverse multi-platform networks. We have experience with Unix, Novell and Microsoft servers and Unix, Windows and Mac clients.

Network Products

Our extensive network products include:

We work with networks based on:

Wide Area Networks

We can manage the installation and correct provisioning of high speed data links. We assume responsibility for all phases of design and installation of wide area links. This includes dealing with the various phone companies.

We work with many excellent national providers of services including Qwest and AT&T.

CH&A Home Page Products and Services Product Authorizations Our People

Contact us at sales@hatvany.com

Charles Hatvany and Associates, Inc. Voice: 781-648-4100 Fax: 781-643-1210


Systems Support

Administering and Monitoring

Our staff is experienced at assuming these tasks while adapting the procedures to the specific needs of our clients. We can:

System Changes

We have full capabilities in planning and executing changes in complex computer systems. We examine systems, provide advice and implement changes. We can:

Troubleshooting and Repairs

We can pinpoint system problems and provide fast, cost-effective solutions to enable our customers to return to efficient operation. We can advise our clients on preventive maintenance to help prevent some common problems experienced with many systems. We can help with disaster recovery should you need it.

CH&A Home Page Products and Services Product Authorizations Our People

Contact us at sales@hatvany.com

Charles Hatvany and Associates, Inc. Voice: 781-648-4100 Fax: 781-643-1210


Remote Management and Support

Innovative Support

For the past 24 years we have offered long-term service and support for our clients. With the development of WAN technology and the continued improvement of our capabilities, we have come to offer some innovative support arrangements.

Two of these, On-Line Support Services and Fixed Fee Total Support, are particularly well suited for networks consisting of 20-300 nodes.

On-Line Support Services

We offer our On-Line Support Services through the establishment of a WAN link between us and our client. This link enables us to provide 24 hour access to our support functions.

When the link is combined with various network management systems, we can monitor the state of a client's network.

Some of the services we can deliver via this link are:

Fixed Fee Total Support

A new service that has been well-received by clients is our assumption of all support work for a fixed fee. We take all the labor risk. The services can include all hardware maintenance labor, all software maintenance, all software loading and configuration, all troubleshooting and all network management functions.

CH&A Home Page Products and Services Product Authorizations Our People

Contact us at sales@hatvany.com

Charles Hatvany and Associates, Inc. Voice: 781-648-4100 Fax: 781-643-1210


Internet Access Services

Reliable Connections

Our latest service is our entry into the ISP business. As an Internet Service Provider we offer highly reliable connections, good response time, and high availability, coupled with world-class customer service.

Some of the services we offer are:

For more information, see Hatvany.Net

CH&A Home Page Products and Services Product Authorizations Our People

Contact us at sales@hatvany.com

Charles Hatvany and Associates, Inc. Voice: 781-648-4100 Fax: 781-643-1210


Repairs, Upgrades and Custom Hardware

Repairs

We can repair most brand name PCs and PC clones quickly and cost-effectively using quality parts. Our experienced technicians care about doing the job well and giving our clients the best in customer service.

In addition, we have partnered with other repair organizations to repair printers and monitors.

Upgrades

We have worked with many different computers over the years, from the original PC to the Pentium 4. We have the experience to know your equipment, and we have a commitment to using quality components.

Custom Hardware

Buying a custom built system has major advantages that most people don't consider. It can actually be less expensive and more reliable than buying standard equipment. With a custom built system, you don't have to buy expensive standard features that you don't need. You only buy what you need.

Reliability and Upgradability

Our custom built systems strike a balance between cost and quality with an emphasis on reliability. We stress the importance of building systems that are easily upgradable. This can save you a lot of money in the long run.

CH&A Home Page Products and Services Product Authorizations Our People

Contact us at sales@hatvany.com

Charles Hatvany and Associates, Inc. Voice: 781-648-4100 Fax: 781-643-1210


Computer Supplies and Accessories

Computer Supplies

Our full spectrum of quality supplies and accessories gives you everything you need to ensure that your system is operating at optimum efficiency. We also make sure that you get your supplies as quickly as possible.

The list of items that we offer includes:

CH&A Home Page Products and Services Product Authorizations Our People

Contact us at sales@hatvany.com

Charles Hatvany and Associates, Inc. Voice: 781-648-4100 Fax: 781-643-1210